REFUND RETURN POLICY

We support and assist our customers with our refund return policy. They may want to return certain products on valid grounds and seek refund. At alkhayalmgroup.com, we are eager to meet such requirements of our clients. You can return the products at the time of delivery if you are not satisfied with it. However, return or refund is not applicable on pre-cut items.

If you have completed the payment, then the value of the products will be refunded. There are no reasons that you shouldn’t be satisfied with the quality of products delivered to you but we are eager to deliver your preferences. Simply entrust us with your products to be returned and we will deliver your requirements. The fund will be refunded to your account where the transaction is completed or managed in your invoice for cash on delivery mode. If you have completed payment through debit or credit card, then the refund duration can extend from 5 to 6 days. The processing period may vary based on your banking system. But it will be reflected in your account. For eligibility of refund, the item should be unused and in the same condition as it was delivered to you.

Our prime target is customer satisfaction and we have introduced the return and refund policy for the same. We are keen to replace the damaged products, if required. Our replacement and return policy has won customer appreciation and we are striving to meet customer interests with our efforts. Please return the products at the time of delivery for better convenience to both the parties. Kindly ensure that your products are in good condition while delivered to your doorsteps and request return of damaged products or replacement that is deemed ideal. You can call us at ----------------------or email us at ------------------------------------------- and place your queries on return requirements. We will reach you at the earliest.

Our Divisions

Al Khayam Group

PO Box : 20786, Al Qusais Indstrial Area 3, Dubai,
United Arab Emirates

PHONE: +971 4 267 3300
EMAIL: info@alkhayamgroup.com